The program will not run. Each time I start my PC a window pops up with this message "Could not initialize AVG Anti-Virus Kernel Interface. Application cannot run".
When I try to uninstall the program I get this message: "Installation failure. Error: Initialization of the language file "C\Program Files\Grisoft\Avg Free" failed. General failure". As a result of the installation not being completed I cannot uninstall it but neither can I try to reinstall it, or another anti-virus program. Also, I am not regsitered with AVG to post a help topic on its site.
AVG refuses to help because it is the free edition. I've been told my only option is to install a new hard disk and transfer all my programs to it and use a real anti-virus program.
Is there a practical solution to my dilemma?
How do I remove AVG Free Edition Anti-Virus program?
Ok. Sorry to hear of your problem but i think i have a solution.
Go to http://free.grisoft.com and get the latest version of AVG downloaded.
When going through the install process set it to 'Repair' install and it if AVG works then you can either leave it or un-install it. Good Luck!
Reply:I want to thank each and everyone of you for your advice; however, I tried each suggestion and not one of them worked. My only solution now is to have a new hard disk installed and transfer only the data I need for my existing computer to the new hard disk. And, also, to stay away from AVG products. Report It
Reply:Install the copy you are trying to remove, and try this:
No antispyware utils at all? ... ok if you do have these installed they may still block a good install.
When the uninstall didn't work correctly, you were left with a registry entry that has the permissions set wrong. You need to correct this so you can continue.
Run REGEDT32 and navigate to the following key...
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\...
Right click on the key name in the left window, select Permissions from the options. Give your username and the Administrators full permissions and apply, when it asks if you want to apply the same permissions for subkeys.. say yes.
If the Administrator or your username is missing, under the Groups or user names area....
1. Click the Add button...
2. Type Administrators...
3. Click the Check Names button...
4. Click the Ok button...
5. Highlight Administrators...
6. Place a checkmark in Full Control...
7. Click the Apply button... if it asks to apply it to subkeys... select Yes.
8. If it didn't ask to apply to subkeys, click Advanced and select it there...
Repeat for your username....
Delete key when finished.
To help avoid having this from happening in the future, always download the latest copy of the AVG file from [free.grisoft.com] and save it to your hard drive. Next run that file and select Uninstall from the options it gives you and follow the wizard.
Reply:Yes, there is. Here's the list, from easiest to more involved.
First, try using your System Restore function to restore back before the installation.
If you can't, then REdownload the AVG software - you may have gotten a bad download. Run it but instead of installing,select the "repair" function.
Do NOT use REGEDIT unless you are experienced with it. It's a UNfriendly app, and you can disable your machine if you're not careful.
If this doesn't work - then follow the rest of these instructions.
First use Windows search to find all the files that were installed with AVG. You'll need to search for both "AVG" and "Grisoft". Make sure you have the ability to go into system files and to see hidden files turned on in Windows. (Go into any Windows folder, click on "Tools" up in the header bar, then "Folder Options" then the "view" tab to do this.)
THEN, download and install this registry cleaner, REGVAC. You can get it at: http://www.superwin.com/index.htm
It is superior for stuff like this. You can download it and run it for free.
That should get rid of all the remnants of the attempted install.
(While you're at superwin you can download and install a VERY good file cleaner A1 Click Ultra PC Cleaner. It's free too.) (No, I don't work for them - they just have good products!)
Cheers!
Reply:How long ago did you install it? Try a System Restore to a date before installation.
Reply:Uninstall AVG. (try using the uninstall via add/remove programs)
Search for and delete all folders and files that AVG created.Some may be undeletable at this point, as they were lockedduring boot. Reboot, and run a registry cleaner. If you are using a manual one,read the instructions and help carefully first. The automated ones will find a load of useless stuff unrelated to AVG - it's OK to clean that out, too.
Reboot, go to command line and run regedit. In regedit, search for avg*, and delete all references that you find. Just delete the keys that start with avg, don't bother with any other keys that may be associated with those. Most of them will be in the Software section of the registry. Don't delete anything else, no matter how tempting
Reboot. You should now be able to delete all remaining files and folders created by AVG install.
Reboot, and run the registry cleaner again.
You should now have a clean machine, or as clean as the registry cleaner could make it.
Reboot, and reinstall using another download of AVG
Reply:start your pc in safe mode and then try to uninstall it from add and remove programmes
Reply:Go on the net and get a program called "kill box" I have had the same problems as you ( not with avg but). Let me know how you get on. By the way its a free program.
Hope this helps.
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